Quick look What Zoho is, and why it matters Zoho is an Indian SaaS company, privately held that built a whole business software ecosystem from sales and marketing to finance HR IT support collaboration and developer Tools
Rather than being a collection of products, Zoho provided users with a tightly integrated suite consisting of dozens of apps
so businesses could work from one ecosystem rather than patching together different vendors Zoho has a wide, and ever growing, product line
The Zoho All Services lists on the official Zoho pages are not quite exhaustive but they give an overview of Zoho’s extensive portfolios of products and serves as authoritative reference point
CRM & Sales find prospects and turn them into customers.
Zoho CRM
The lead capture and pipeline management the workflow automation omnichannel engagement
(email/phone/chat/social) and AI assistant “Zia” for predictions and recommendations all are characteristics of the company’s flagship product Zoho CRM
It’s meant to scale from small sales teams (Bigin) all the way up to enterprise deployments, supporting custom modules
Role-based access and deep analytics. Use case combine web leads + ad leads + chat visitors into a single pipeline and follow-up automatically
Zoho Bigin (SMB CRM)
Light-weight CRM for solo pressure and micro-businesses very quick to get ahold of, with basic pipeline features, email integration and mobile-first workflows
Zoho SalesInbox Zoho SalesIQ & Zoho Motivator
SalesInbox helps your sales team manage their email inbound
SalesIQ adds website visitor tracking, chat-to-lead Motivator Get into gamification with motivate Gamify your dashboards to energize your sales funnels.
Finance & Commerce An accounting billing and inventory application
Zoho Books
Complete cloud accounting package with invoicing, bank reconciliation, and Gst (India) support Best for finance owners who need compliance + automation
Zoho Invoice & Checkout
Invoice automations, recurring billing, and fast payment collection (Checkout) Helpful for freelancers and small businesses that require invoicing with pay links
Zoho Inventory
Stock, order management and eCommerce integrations (WordPress, Amazon and marketplaces) Sync inventory across channels and streamline your fulfillment process
Zoho Subscriptions & Payroll
SaaS & Recurring revenue model subscription billing Payroll (localized modules) for salary processing, tax calculations, and pay-slip
Zoho People
Core HRMS attendance, leave, timesheet entry, performance feedback and employee self-service. Built for India and mobile first.
Zoho Recruit
Applicant Tracking System with resume parsing, multi-posting job publishing and interview scheduling used by in-house recruiters and recruitment agencies
Zoho Workerly
Workerly supports temporary staffing workflow management Payroll offers pay cycle automation and statutory filing where supported
Productivity & Collaboration the office suite
Zoho Mail & Workplace
Business email without ads, with calendar and contacts
Mail is bundled with Docs (word processor), Sheets, Show (presentations) plus Cliq for chat and Work drive for file storage
A complete alternative to Google Workspace and Microsoft 365 Workplace’s focus is on privacy and for there to be a seamless flow between email, chat and documents
Zoho Writer / Sheet / Show / WorkDrive
Writer (docs) has collaborative editing and Zia AI suggestions Sheet has spreadsheets along with data functions
Show is for presentations and WorkDrive is team cloud storage with versioning and granular permissions
Zoho Cliq & Meeting
Cliq team messaging with file sharing, chat rooms, and more Cliq is team communication software by Zoho
Offers video chat The onus is on users to create a video call on Zoom or Skype, then share a link via text.
Arattai Zoho’s chat app
Arattai is Zoho’s consumer IM app that focuses on privacy and easy communication (chat, voice calls, video calls, sharing media)
It’s part of Zoho’s effort to provide first party communication apps beyond workplace apps and has seen fast adoption.
Recent press covers the growth and competitive positioning of Arattai in the Indian messaging market
Ulaa Browser Zoho’s privacy-first browser
Ulaa is Zoho’s browser focused on speed, privacy and built-in tools (ad blocking, password manager, sync).
It’s designed as an alternative to mainstream browsers that for users whose priority is not getting tracked rathered being productive,
offers extra productivity features along with privacy and integration into Zoho’s ecosystem.
Marketing & Customer Engagement
Social & Marketing Automation, Zoho Campaigns
Email marketing and automation is managed by Zoho Campaigns;
social posts across networks are scheduled and analysed by Zoho Social, while Marketing Automation orchestrates lead journeys, scoring and multi-channel campaigns
Together with Zoho CRM, Marketers can create closed-loop ROI reporting on ad spend → leads → revenue.
Zoho SalesIQ
Embedded chat and automated bots lead site visitors to becoming leads, integrates with CRM for real-time routing and personalization
Zoho Commerce
The company’s eCommerce builder connects product catalog, checkout and fulfilment to Books and Inventory
something SMB merchants looking for an all-in-one stack but without multiple third-party connectors would find useful.
Support & IT Operations — Serve and Run Tech Ops
Zoho Desk
Ticketing, SLAs, multichannel support (email/phone/social), and knowledge-base management. Zoho Desk introduces automation, routing rules and analytics for service teams.
ZOHO Assist, Lens & ServiceDesk Plus
Assist offers remote support and screen sharing;
Lens employs augmented reality for on-site visual troubleshooting
ServiceDesk Plus is a comprehensive ITSM platform for enterprise IT operations
Zoho Vault & OneAuth (security tools)
Vault is an SSO and enterprise password manager Vault
Zoho’s own MFA / Password less app to secure all your Zoho apps with push authentication (faceID/TouchID),
offline OTPs, recovery channels. OneAuth is a key security layer for businesses implementing Zoho offerings.
Analytics, BI & Data insights that matter
Zoho Analytics & DataPrep
Self-service BI with drag-and-drop dashboards, automatic data blending and AI Q&A. DataPrep cleans and preps raw data for analysis.
They enable teams to turn transactional data (CRM, Books, Ads) into actionable dashboards and predictive models
Low-code & Developer Tools
Zoho Creator
No-code/low-code tool for creating internal apps (for example: order forms, inventory workflows, approvals).
Creator integrates with Zoho and other systems using APIs.
Zoho Catalyst & Flow & Qntrl
Catalyst is Zoho’s serverless backend platform to create and host cloud apps
Zoho Flow offers app-connector based workflow automation across various applications
Orchestly helps you automate and coordinate your business processes from one spot.
Zoho One the operating system for business
Zoho One brings together over 50 Zoho apps across every channel of business communications within one account, allowing for centralized admin
single sign-on and experience with billing and user mgmt across apps.
Intended for organizations seeking a one-vendor approach to sales, finance, HR, IT, marketing and operations
The Zoho One apps list is the quickest and most efficient way to view all of the various types of software included in the package
Why Zoho All Services is important
Businesses choose Zoho All Services because
- Interoperability: apps effortlessly share data, so reports and workflows can span the entire stack
- Cost effectiveness: cost points are commonly more affordable than solutions designed for enterprise
- Privacy & control: Zoho operates its own infrastructure and focuses on data ownership, ideal for privacy-aware businesses
Final thoughts About Zoho All Services
if you’re interested in a single, integrated vendor that can grow with your business be it freelance practitioner or enterprise Zoho All Services an appealing suite of privacy-forward tools
It is so broad (CRM, FF&A, HCM,MKC and SUP apps) that it would be futile to describe what area it covers
organisations can simplify tech and be outcome focused not integration dependant
